Account deletion

Delete your VAULT account

You can request permanent deletion of your VAULT account and associated catalog data at any time. Account deletion is permanent and cannot be reversed.

VAULT is operated by Remy Cooper Music. For account and data deletion requests, contact remy@toolkit.music from the email address connected to your VAULT account.

How to request deletion

1. Email remy@toolkit.music with the subject “VAULT account deletion request”.
2. Send the request from the email address connected to your VAULT account.
3. Include the name or username on the account so we can verify the correct record.

If you can still sign in, you can also open VAULT on the web, go to Account, then Privacy, and use the account deletion flow there.

Data deleted

When your account is deleted, we delete or anonymize the account and associated VAULT data from active systems, including:

• Account profile data, including name, username, email, avatar, and preferences
• Songs, tracks, audio files, artwork, lyrics, metadata, tags, and attachments
• Playlists, smart playlists, briefings, inboxes, submissions, contacts, and actions
• Comments, public links, collaboration records, and active sessions

Content that was shared with another VAULT user may disappear from their workspace when deletion removes your ownership or access rights.

Data retained for limited reasons

Some records may be retained when required by law or needed for security, fraud prevention, dispute handling, or accounting. This can include payment records, invoices, consent and acceptance logs, abuse or fraud records, and limited system logs.

Active systems are processed immediately after verification. Encrypted backups, content delivery caches, and sub-processor logs are purged on rolling cycles within 30 days. Payment records may be retained for 7 years where required by tax and accounting law.

Data-only deletion requests

You can also request deletion of specific data without deleting your full account. Email remy@toolkit.music and describe the data you want deleted.