VAULT support
Get help with your account, catalog, subscriptions, privacy, and app access.
Contact
Email support at vault@toolkit.music. Include your account email, device model, operating system version, and a short description of the issue.
We aim to respond within two business days.
Account access
For sign-in, passkey, Google, Apple, or invite issues, contact support from the email address linked to your VAULT account.
Billing
App Store subscriptions can be managed from your Apple account. Web subscriptions can be managed from the VAULT account plans page.
Account deletion
Delete your account from VAULT mobile under Account, Privacy, Delete account, or from the web account privacy settings.
Privacy and legal
Read the Privacy Policy and Terms of Use.